Legal

bf99 Privacy Policy — Your Data, Protected

bf99 is committed to protecting the personal data of every player in Bangladesh. This policy explains what we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Introduction

This Privacy Policy ("Policy") describes how bf99 ("bf99", "We", "Us", "Our") collects, uses, stores, and protects the personal data of users ("Player", "User", "You") who access or use the bf99 online casino and sports betting platform at https://bf99.vu and any associated subdomains or interfaces (collectively, "the Platform"). This Policy forms part of the bf99 Terms and Conditions and is incorporated therein by reference.

By registering an account or using any part of the bf99 platform, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the bf99 platform. bf99 reserves the right to update this Policy at any time. Material updates will be notified to players via the platform or via the registered contact details on the player's account.

🔏 bf99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate the platform, verify your identity, process transactions, and comply with applicable legal obligations.

Our Privacy Principles

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SSL Encryption on Every Page

Every page of the bf99 platform — including login, deposit, and game pages — is secured with SSL encryption. All data transmitted between your device and our servers is encrypted in transit.

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Purpose Limitation

bf99 collects only the data necessary to provide the service, verify player identity, process payments, and meet legal obligations. We do not collect data speculatively or for undefined future purposes.

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No Third-Party Data Sales

bf99 does not sell or rent your personal data to third parties for marketing, advertising, or any other commercial purpose unrelated to the operation of the bf99 platform.

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Your Rights Over Your Data

You have the right to access the personal data bf99 holds about you, request corrections to inaccurate data, and in certain circumstances request deletion of your data. Contact the bf99 support team to exercise these rights.

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Data Retention Limits

bf99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of the player relationship and for a defined period thereafter.

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If you have any questions about how bf99 handles your personal data, you can contact the bf99 support team using the contact details available on the official platform at https://bf99.vu.

What Data We Collect

bf99 collects personal data from players at various points during the player relationship. The categories of data collected and the specific data items within each category are described below.

Registration Data

Full name, date of birth, nationality, residential address (including city and division within Bangladesh), email address, and mobile phone number. This data is required to create your account and verify your eligibility to use the platform.

KYC Verification Documents

Government-issued photo identification (National ID card, passport, or driving licence), proof of address (utility bill or bank statement issued within 90 days), and payment method verification documents as required. KYC verification is required before withdrawals are processed and may be requested at any time.

Transaction Data

All deposit and withdrawal records, including transaction amounts, timestamps, payment method identifiers (e.g. bKash wallet number, Nagad wallet number, bank account reference), and transaction status history. This data is required for payment processing, fraud prevention, and regulatory compliance.

Gaming Activity Data

Records of games played, bets placed, bet amounts, outcomes, session durations, and responsible gaming tool usage (including any deposit limits, session limits, or self-exclusion periods set by the player). This data is used to operate the platform, personalise the player experience, and support responsible gaming obligations.

Technical & Device Data

IP address, device type, operating system, browser type and version, screen resolution, and session logs. This data is collected automatically when you access the bf99 platform and is used for security monitoring, fraud detection, and platform performance optimisation.

Full Privacy Policy

1. How We Use Your Personal Data

1.1 bf99 uses the personal data collected from players for the following purposes: (a) Account creation and management — to set up and maintain your bf99 player account, verify your identity, and manage your account settings and preferences; (b) Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to verify that payment methods belong to the account holder; (c) KYC and age verification — to confirm that you are aged 21 or above and to comply with applicable identity verification requirements; (d) Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, account takeover, and other unlawful conduct on the platform; (e) Platform operation — to deliver the games, sports betting markets, and other services available on the bf99 platform; (f) Legal compliance — to meet bf99's obligations under applicable law, including record-keeping, reporting, and responding to lawful requests from competent authorities; (g) Customer support — to respond to enquiries, resolve complaints, and provide assistance to players; (h) Responsible gaming — to monitor gaming activity and make responsible gaming tools available to players.

2. Legal Basis for Processing

2.1 bf99 processes your personal data on the following legal bases:

Contract performance — processing necessary to perform the contract between bf99 and the player, including account management, payment processing, and game delivery
Legal obligation — processing required to comply with applicable legal requirements, including KYC, age verification, anti-money laundering obligations, and record-keeping requirements
Legitimate interests — processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where bf99's interests are not overridden by your data protection rights
Consent — where bf99 relies on your explicit consent to process data for a specific purpose, such as sending promotional communications; consent may be withdrawn at any time without affecting the lawfulness of prior processing
Vital interests — in limited circumstances where processing is necessary to protect the vital interests of the player or another person, for example where a player has indicated a risk of self-harm in the context of responsible gaming

3. Sharing Your Personal Data

3.1 bf99 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. bf99 may share your personal data with the following categories of third party where necessary to operate the platform and meet our legal obligations:

Payment processors — bKash, Nagad, Rocket, Upay, and card payment processors (Visa, Mastercard) receive the minimum data necessary to process your deposit and withdrawal transactions
Identity verification and KYC service providers — third-party providers engaged by bf99 to assist with identity verification and age verification processes
Game content providers — Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and other licensed game providers may receive session data necessary to deliver their games via the bf99 platform
Fraud prevention and security providers — specialist providers engaged to monitor for fraudulent activity, account compromise, and security threats
Competent authorities — law enforcement agencies, regulatory bodies, and other competent authorities where bf99 is required to disclose data by law, court order, or other legally binding requirement

4. International Data Transfers

4.1 The bf99 platform operates internationally and some of the third parties described in section 3 above may be located in countries outside Bangladesh. Where personal data is transferred outside Bangladesh, bf99 ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards. This may include contractual protections, standard data protection clauses, or reliance on adequacy decisions where applicable. By using the bf99 platform, you consent to your personal data being transferred to and processed in countries outside Bangladesh as described in this Policy.

5. Data Security

5.1 bf99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

SSL encryption on all pages of the bf99 platform, ensuring that all data transmitted between your device and our servers is encrypted in transit
Encryption of sensitive data at rest, including payment details and authentication credentials
Access controls limiting access to personal data to authorised bf99 personnel on a strict need-to-know basis
Regular security assessments and monitoring to detect and respond to security threats and vulnerabilities

6. Data Retention

6.1 bf99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general principle: (a) Account data (registration information, KYC documents, transaction records) is retained for the duration of the active player relationship and for a minimum of five years following account closure, to comply with anti-money laundering and record-keeping obligations; (b) Gaming activity data is retained for a period sufficient to support responsible gaming monitoring, dispute resolution, and regulatory compliance; (c) Technical and device data (IP logs, session logs) is retained for a period determined by our security and fraud prevention requirements, typically 12 months; (d) Marketing consent records are retained for the duration of the consent period and for a defined period thereafter to demonstrate compliance. 6.2 Where data is no longer required for any of the above purposes, it will be securely deleted or anonymised.

7. Your Rights

7.1 Subject to applicable law, you have the following rights in relation to the personal data bf99 holds about you:

Right of access — you have the right to request a copy of the personal data bf99 holds about you
Right to rectification — you have the right to request correction of inaccurate or incomplete personal data bf99 holds about you
Right to erasure — in certain circumstances you have the right to request deletion of your personal data; this right is subject to bf99's legal obligations to retain data
Right to withdraw consent — where bf99 processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal
Right to object — you have the right to object to bf99 processing your personal data on the basis of legitimate interests, including for direct marketing purposes

8. Children and Minors

8.1 The bf99 platform is strictly for adults aged 21 and above. bf99 does not knowingly collect or process personal data from individuals under the age of 21. If bf99 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted immediately and the associated account will be closed. If you believe that a person under the age of 21 has registered on the bf99 platform, please contact the bf99 support team immediately using the contact details available on the official platform.

9. Marketing Communications

9.1 bf99 may send you promotional communications about offers, bonuses, and new features on the platform where you have provided consent to receive such communications. You may withdraw your consent to receive marketing communications at any time by contacting the bf99 support team or by using the unsubscribe mechanism included in any marketing email. Withdrawal of consent to marketing communications will not affect bf99's ability to send you service-related communications (e.g. account notifications, transaction confirmations, security alerts) which are sent on the basis of contract performance and are not subject to a marketing opt-out.

10. Third-Party Links

10.1 The bf99 platform may contain references to third-party service providers (such as payment processors and game content providers). This Privacy Policy applies only to data processed by bf99 directly. bf99 is not responsible for the privacy practices of third-party providers. Players are encouraged to review the privacy policies of any third-party service with which they interact in connection with their use of the bf99 platform.

11. Changes to This Policy

11.1 bf99 reserves the right to update this Privacy Policy at any time. Where changes are material, bf99 will provide reasonable advance notice to active players by displaying a notice on the platform or sending a notification to the registered contact details on the player's account. The updated Policy will be effective from the date stated at the top of the document. Your continued use of the bf99 platform following the effective date of any update constitutes your acceptance of the revised Policy.

12. Contact the bf99 Data Team

12.1 If you wish to exercise any of the rights described in section 7 of this Policy, or if you have any questions, concerns, or complaints about how bf99 handles your personal data, please contact the bf99 support team using the contact details available on the official bf99 platform at https://bf99.vu. bf99 will acknowledge receipt of any data rights request within 5 business days and will endeavour to fulfil all valid requests within a reasonable timeframe, subject to any applicable legal limitations.

Cookies and Tracking Technologies

bf99 uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and support security and fraud prevention. Cookies are small text files placed on your device when you access the bf99 platform. The types of cookies used by bf99 include: strictly necessary cookies (required for the platform to function, including session management and authentication); functional cookies (used to remember your preferences and settings); and analytics cookies (used to understand how players use the platform so that we can improve it). You may control cookie settings through your browser settings. Note that disabling strictly necessary cookies may prevent some parts of the bf99 platform from functioning correctly.

bf99 does not use cookies or tracking technologies to build advertising profiles or to share your browsing behaviour with third-party advertising networks. Cookies placed by bf99 are used solely in connection with the operation of the bf99 platform.

Contact Us

If you have any questions about this Privacy Policy or about how bf99 collects, uses, or protects your personal data, please contact the bf99 support team. Contact details are available on the official bf99 platform at https://bf99.vu. The bf99 support team is available 24 hours a day, 7 days a week to assist players in Bangladesh and worldwide.

Email: [email protected] (plain text — not a clickable link). This Privacy Policy was last updated in January 2026. Continued use of the bf99 platform after that date constitutes acceptance of this Policy as updated.

Understand Your Rights at bf99

Have questions about your data or account? Our FAQ has answers. You can also review our full Terms & Conditions or explore the bf99 platform directly.

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